For the driver
The tour on the phone, receipts photographed, per-diems correct.
A driver wants to know where to go, not to carry paper, and to have a correct settlement. The BID Driver app shows the tour and orders, photographs documents and receipts, and per-diems are calculated from GPS crossings, not from notes.
Where it hurts
-
Paper in the cab
Receipts and CMRs pile up until the return and get lost.
-
Calls to the dispatcher
Every loading and unloading is a call.
-
Per-diems on trust
How many days in which country is argued at month end.
What BID Partners does differently
Product
Modules for this role
Each has its own page with details.
Solutions
FAQ
Frequently asked questions
What is BID Partners and who is it for?
BID Partners is a cloud TMS (transport management system) for carriers and freight forwarders. It covers inquiries, orders, tours, a GPS map, costs, SEF invoices, fuel cards, vehicles, driver payroll and reports. It is used by companies from one dispatcher to fleets of over 50 vehicles, in Serbia, Slovakia, Slovenia and North Macedonia.
Do we need to install anything?
No. BID Partners runs in the browser (Chrome or Edge) on desktop, tablet and phone. Drivers use the BID Driver Android app. Data is hosted on Microsoft Azure infrastructure in Europe, with daily backups.
Does it work with the GPS units we already have?
Yes. We connect to AMSEC, Wialon (Almaks), NTS and Eurowag telematics through your existing account with the provider. Vehicles are paired by plate automatically. If you use another provider, tell us: adding a provider does not change the rest of the system.
How does SEF e-invoicing work?
You enter your SEF API key in company settings and invoices go to SEF directly from the system, with status tracking. Purchase invoices are pulled automatically with attachments, and you accept or reject them within the legal deadline. Advance invoices, credit and debit notes, cancellation and tax category suggestion per line are supported.
How much does it cost?
The price depends on the number of users and the modules you use. Driver accounts in the mobile app are charged separately, per driver. There is no fixed-term contract. Onboarding (data import, training and extended support in the first 2 to 3 weeks) is a one-time fee, quoted up front. Send a quote request with your number of users and vehicles and we reply within one working day.
How long does onboarding take?
A company is registered in a few minutes: data is pulled from the registry by tax ID. We import customers, vehicles and drivers with you from your existing spreadsheets. Orders and tours can start on day one, and the vehicle card, obligations and driver settlement are switched on module by module, without stopping work. Support is in Serbian and English, weekdays 8 to 18.
Whose data is it and what if we leave?
The data is yours. Every company is isolated in the system, access is by roles and permissions, and every change to an order, tour or cost is traced. Excel and PDF export exists on every list. If you end the subscription, you receive an export of all your data.
What is support like?
Support is built into the application: a ticket per module with attachments, first-response deadline by priority, progress notifications. For urgent matters there are phone, Viber and WhatsApp, and BID Remote for help on your computer. A 20-chapter manual is in the app and the AI assistant answers from it.
Is BID Partners a ready product or custom development?
A ready product. BID Partners TMS is one cloud system that all companies use on a monthly subscription, with no installation and no bespoke development. Tailoring is done through modules and per-company settings. BID Partners d.o.o. Beograd develops and sells only this product and does not do custom software development for others.
See how it looks on your own data.
The demo takes 45 minutes over a video call, on examples from your company. No obligation.