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BID Partners

TMS for carriers and forwarders

Every tour, every cost, every invoice. In one TMS.

BID Partners is a ready-made cloud TMS for carriers and forwarders. Enter the order once. The tour collects fuel, tolls and per-diems, the invoice goes to SEF, and the profit per tour is known before the truck is back.

Runs in the browser. Support in Serbian and English, weekdays 8 to 18.

  • SEF e-invoicing built in
  • Live GPS map
  • AI order import from PDF
  • Driver app

In use since 2023. Monthly orders grew 4.6x over the last 18 months.

45
transport and forwarding companies
410
vehicles in the system
11,500+
orders and 7,500 tours
29,000+
invoices, 75,000 documents

The journey of one order

From Shanghai to four addresses in Serbia

Ship, truck, plane, transhipment and invoice on one order. Follow the scene chapter by chapter.

Chapter 1 · Ship

The customer asks for a container from Shanghai, delivery to four addresses

The inquiry arrives by email. AI reads goods, quantities per consignee and deadlines. One order is created: ship to Koper, urgent pallet by air, transhipment and three trucks.

In the app

Inquiries, AI import, multi-drop order

See it in action

Real screens, real data

Click a module to see how it looks in the application.

An inquiry becomes an order with one click, the order links to a tour, prints on your letterhead and is invoiced from the same screen. AI reads orders from PDF, Excel and images.

Details

Solutions

For carriers, for forwarders and for those who do both

Core modules

From inquiry to profit per tour, without retyping

Five modules every company uses every day. Each has its own page with details.

Orders and inquiries

Enter the order once. Everything else flows from it.

An inquiry becomes an order with one click, the order links to a tour, prints on your letterhead and is invoiced from the same screen. AI reads orders from PDF, Excel and images.

  • AI import from PDF, Excel and images
  • Multiple loading, reloading and unloading stops
  • Price, VAT treatment and margin
Details

Tours and dispatch

One tour, all orders, all costs, the real profit.

A tour carries the vehicle, drivers and orders and collects fuel, tolls, per-diems and fixed costs. The tour settlement shows the profit before the truck is back.

  • Own and agency tours
  • Kilometres from the odometer, not from memory
  • Several drivers per tour
Details

Live GPS map

The whole fleet on one map, with fuel, kilometres and the active tour.

Vehicle positions refresh every 30 seconds. Clicking a vehicle shows the driver, speed, odometer, fuel level, trailer, active tour and reefer temperature.

  • Live positions
  • Route history
  • Auto-pairing of vehicles and units
Details

Costs and profitability

Every cost reaches the tour that caused it.

A cost is entered once, with its receipt, and allocated to a tour, vehicle, employee or company by rule. Supplier invoices become cost proposals you only confirm.

  • Cost proposals from supplier invoices
  • Net, gross, VAT, currency
  • Allocation rules
Details

Invoicing and SEF

Invoices go to SEF from the order, and purchase invoices arrive on their own.

A sales invoice is created from one or several orders, gets the NBS rate, SEF tax category and letterhead, and goes to SEF with status tracking. Purchase invoices are pulled from SEF and booked as costs.

  • Invoice from the order
  • SEF tax category suggestion
  • Advances, proformas, notes
Details

The old way and the new way

What changes when a company moves to BID Partners

Excel, Viber and paper work while a company has three trucks. At ten, every manual step becomes a costly mistake.

Without a system
With BID Partners
An order from email is retyped three times
AI reads the PDF, you confirm, the order is in the system
Tour profit is known when the accountant closes the month
Tour settlement with fuel, tolls and per-diems, at once
Card statement in Excel, sorted by vehicle by hand
Import and automatic matching to tours, anomalies flagged
Per-diems from the driver's notes
Per-diems by country from GPS border crossings
Invoice in another program, then on the SEF portal
Invoice from the order, to SEF in one click, status in the system
A registration or policy expires unnoticed
Warning 30, 15 and 5 days ahead, one-step renewal
The driver calls for every loading and carries receipts
Status and CMR from the app, receipt scanned and booked

More modules

And everything else a transport company runs

Modules are switched on when you need them, without stopping work.

Integrations

Works with what you already use

SEF, the GPS providers used in Serbia, fuel cards, banks and your email. No new devices and no retyping.

Onboarding

The first order the same day, the whole system within a month

No six-month implementation project. You start with what hurts, the rest comes module by module.

  1. 01

    A demo on your examples

    45 minutes over a video call. Bring an order, a card statement and an invoice, and we show how they move through the system.

  2. 02

    A company in 10 minutes

    Registration pulls data from the registry by tax ID. We import customers, vehicles and drivers together from your spreadsheets.

  3. 03

    Orders and tours from day one

    Dispatchers work immediately. SEF, GPS and cards connect with the keys you already have.

  4. 04

    Modules as needed

    Vehicle card, obligations, driver settlement and reports are switched on when you are ready, without stopping work. Support in the app, by phone and remotely.

FAQ

Frequently asked questions

What is BID Partners and who is it for?

BID Partners is a cloud TMS (transport management system) for carriers and freight forwarders. It covers inquiries, orders, tours, a GPS map, costs, SEF invoices, fuel cards, vehicles, driver payroll and reports. It is used by companies from one dispatcher to fleets of over 50 vehicles, in Serbia, Slovakia, Slovenia and North Macedonia.

Do we need to install anything?

No. BID Partners runs in the browser (Chrome or Edge) on desktop, tablet and phone. Drivers use the BID Driver Android app. Data is hosted on Microsoft Azure infrastructure in Europe, with daily backups.

Does it work with the GPS units we already have?

Yes. We connect to AMSEC, Wialon (Almaks), NTS and Eurowag telematics through your existing account with the provider. Vehicles are paired by plate automatically. If you use another provider, tell us: adding a provider does not change the rest of the system.

How does SEF e-invoicing work?

You enter your SEF API key in company settings and invoices go to SEF directly from the system, with status tracking. Purchase invoices are pulled automatically with attachments, and you accept or reject them within the legal deadline. Advance invoices, credit and debit notes, cancellation and tax category suggestion per line are supported.

How much does it cost?

The price depends on the number of users and the modules you use. Driver accounts in the mobile app are charged separately, per driver. There is no fixed-term contract. Onboarding (data import, training and extended support in the first 2 to 3 weeks) is a one-time fee, quoted up front. Send a quote request with your number of users and vehicles and we reply within one working day.

How long does onboarding take?

A company is registered in a few minutes: data is pulled from the registry by tax ID. We import customers, vehicles and drivers with you from your existing spreadsheets. Orders and tours can start on day one, and the vehicle card, obligations and driver settlement are switched on module by module, without stopping work. Support is in Serbian and English, weekdays 8 to 18.

Whose data is it and what if we leave?

The data is yours. Every company is isolated in the system, access is by roles and permissions, and every change to an order, tour or cost is traced. Excel and PDF export exists on every list. If you end the subscription, you receive an export of all your data.

What is support like?

Support is built into the application: a ticket per module with attachments, first-response deadline by priority, progress notifications. For urgent matters there are phone, Viber and WhatsApp, and BID Remote for help on your computer. A 20-chapter manual is in the app and the AI assistant answers from it.

Is BID Partners a ready product or custom development?

A ready product. BID Partners TMS is one cloud system that all companies use on a monthly subscription, with no installation and no bespoke development. Tailoring is done through modules and per-company settings. BID Partners d.o.o. Beograd develops and sells only this product and does not do custom software development for others.

See how it looks on your own data.

The demo takes 45 minutes over a video call, on examples from your company. No obligation.

+381 63 310 404 admin@bid.partners