For the dispatcher

BID Partners is a cloud TMS (transport management system) for carriers and freight forwarders. It covers inquiries, orders, tours, a GPS map, costs, SEF invoices, fuel cards, vehicles, driver payroll and reports. It is used by companies from one dispatcher to fleets of over 50 vehicles, in Serbia, Slovakia, Slovenia and North Macedonia.

No. BID Partners runs in the browser (Chrome or Edge) on desktop, tablet and phone. Drivers use the BID Driver Android app. Data is hosted on Microsoft Azure infrastructure in Europe, with daily backups.

Yes. We connect to AMSEC, Wialon (Almaks), NTS and Eurowag telematics through your existing account with the provider. Vehicles are paired by plate automatically. If you use another provider, tell us: adding a provider does not change the rest of the system.

You enter your SEF API key in company settings and invoices go to SEF directly from the system, with status tracking. Purchase invoices are pulled automatically with attachments, and you accept or reject them within the legal deadline. Advance invoices, credit and debit notes, cancellation and tax category suggestion per line are supported.

The price depends on the number of users and the modules you use. Driver accounts in the mobile app are charged separately, per driver. There is no fixed-term contract. Onboarding (data import, training and extended support in the first 2 to 3 weeks) is a one-time fee, quoted up front. Send a quote request with your number of users and vehicles and we reply within one working day.

A company is registered in a few minutes: data is pulled from the registry by tax ID. We import customers, vehicles and drivers with you from your existing spreadsheets. Orders and tours can start on day one, and the vehicle card, obligations and driver settlement are switched on module by module, without stopping work. Support is in Serbian and English, weekdays 8 to 18.

The data is yours. Every company is isolated in the system, access is by roles and permissions, and every change to an order, tour or cost is traced. Excel and PDF export exists on every list. If you end the subscription, you receive an export of all your data.

Support is built into the application: a ticket per module with attachments, first-response deadline by priority, progress notifications. For urgent matters there are phone, Viber and WhatsApp, and BID Remote for help on your computer. A 20-chapter manual is in the app and the AI assistant answers from it.

A ready product. BID Partners TMS is one cloud system that all companies use on a monthly subscription, with no installation and no bespoke development. Tailoring is done through modules and per-company settings. BID Partners d.o.o. Beograd develops and sells only this product and does not do custom software development for others.