Freight forwarders
Inquiry, order, carrier, invoice: margin visible on every job.
A forwarder lives on speed and margin. The order arrives by email, the carrier is found by phone, the invoice is made when there is time. BID Partners shortens every step: AI reads the order from the PDF, the carrier order goes in one click (through the Partner network or by email), the invoice is created from the order and goes to SEF.
An agency tour carries the carrier price and payment terms, so the margin per job is known at once, and the period result separates agency margin from everything else.
Where it hurts
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Orders are retyped
The same order is entered from the customer's email, sent to the carrier, then copied into the invoice.
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Margin per job is invisible
Customer price and carrier price live in different spreadsheets and emails.
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Collection is late
Who paid, who is late and by how much is known only from the bank statement.
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Customs declarations apart
Declarations from the forwarding software are re-invoiced by hand.
What BID Partners does differently
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AI order import
A PDF, image or Excel from the customer becomes an order for review and confirmation, with the customer matched.
Details -
Carrier order in one click
Partner network or a PDF from your email address, execution tracking, carrier invoice announcement.
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Invoice from the order to SEF
One or several orders per invoice, tax category suggested, customer ledger and collection reminders.
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Margin per job and period
Customer price minus carrier price on every order, agency margin in the period result.
Details -
Forwarding module
Customs declarations (JCI, SD, TCD) arrive automatically from the Soft Design software and become orders with the customs invoice for re-invoicing.
Details
One working day
What a day with BID Partners looks like
- 08:00 Ten orders from email: AI import, review, confirm. 12 minutes.
- 09:30 Order sent to a carrier through the Partner network, carrier accepted and assigned a vehicle.
- 13:00 Customer calls for status: the system says 'in transit', no call to the carrier.
- 15:00 Five orders invoiced to SEF from the list, tax category suggested.
- 17:00 Month result: agency margin per customer, three overdue invoices with reminders sent.
Product
Modules for this role
Each has its own page with details.
Orders and inquiries
Enter the order once. Everything else flows from it.
DetailsPartner network
A carrier order in one click, no email and no retyping.
DetailsInvoicing and SEF
Invoices go to SEF from the order, and purchase invoices arrive on their own.
DetailsAI assistant and document reading
Ask your data in plain language. Let AI read the documents.
DetailsReports and period result
From tour revenue to operating result, every number leads to a receipt.
DetailsSolutions
FAQ
Frequently asked questions
What is BID Partners and who is it for?
BID Partners is a cloud TMS (transport management system) for carriers and freight forwarders. It covers inquiries, orders, tours, a GPS map, costs, SEF invoices, fuel cards, vehicles, driver payroll and reports. It is used by companies from one dispatcher to fleets of over 50 vehicles, in Serbia, Slovakia, Slovenia and North Macedonia.
Do we need to install anything?
No. BID Partners runs in the browser (Chrome or Edge) on desktop, tablet and phone. Drivers use the BID Driver Android app. Data is hosted on Microsoft Azure infrastructure in Europe, with daily backups.
Does it work with the GPS units we already have?
Yes. We connect to AMSEC, Wialon (Almaks), NTS and Eurowag telematics through your existing account with the provider. Vehicles are paired by plate automatically. If you use another provider, tell us: adding a provider does not change the rest of the system.
How does SEF e-invoicing work?
You enter your SEF API key in company settings and invoices go to SEF directly from the system, with status tracking. Purchase invoices are pulled automatically with attachments, and you accept or reject them within the legal deadline. Advance invoices, credit and debit notes, cancellation and tax category suggestion per line are supported.
How much does it cost?
The price depends on the number of users and the modules you use. Driver accounts in the mobile app are charged separately, per driver. There is no fixed-term contract. Onboarding (data import, training and extended support in the first 2 to 3 weeks) is a one-time fee, quoted up front. Send a quote request with your number of users and vehicles and we reply within one working day.
How long does onboarding take?
A company is registered in a few minutes: data is pulled from the registry by tax ID. We import customers, vehicles and drivers with you from your existing spreadsheets. Orders and tours can start on day one, and the vehicle card, obligations and driver settlement are switched on module by module, without stopping work. Support is in Serbian and English, weekdays 8 to 18.
Whose data is it and what if we leave?
The data is yours. Every company is isolated in the system, access is by roles and permissions, and every change to an order, tour or cost is traced. Excel and PDF export exists on every list. If you end the subscription, you receive an export of all your data.
What is support like?
Support is built into the application: a ticket per module with attachments, first-response deadline by priority, progress notifications. For urgent matters there are phone, Viber and WhatsApp, and BID Remote for help on your computer. A 20-chapter manual is in the app and the AI assistant answers from it.
Is BID Partners a ready product or custom development?
A ready product. BID Partners TMS is one cloud system that all companies use on a monthly subscription, with no installation and no bespoke development. Tailoring is done through modules and per-company settings. BID Partners d.o.o. Beograd develops and sells only this product and does not do custom software development for others.
See how it looks on your own data.
The demo takes 45 minutes over a video call, on examples from your company. No obligation.